We are delighted and extremely proud to share with you just a small selection of the feedback we have
received from some of our valued clients:
Winston African Grey Parrot
Winston is an African Grey Parrot, a Timneh. He is about 6 years old. For about 4 days his behaviour changed, he was eating but not talking as much, sitting at the bottom of his cage and his tail was twitching. After reading up on the internet, i contacted CatherineThomas via email and phone. She advised Winston came in ASAP. After his examination and a detailed explantion from Catherine of the possibilities of Winstons illness, we narrowed down a starting point for a diagnosis and the treatment for Winston. As we all know vet bills are not cheap. When the consultation was over and a few tears we decided Winston was to stay in Catherine's care and start his antibiotics. Catherine called me every evening after my little boys bedtime, when it was convenient to talk in more detail. She updated me each day with how Winston was doing, what he was eating and saying. She put my mind at rest. After 8 days i was able to collect Winston and bring him home. He is 100% back to his normal self. With information and advice received from Catherine i am also in contact with a parrot behaviour specialist. I am now more educated and a better owner for Winston. I highly recommend Catherine. We received an excellent service.
Minimus . Guinea pig
Catherine had removed an extremely large bladder stone from Minimus, my guinea pig. She was extremely prompt in her action to relieve Minimus of her pain and even stayed over two hours over her work schedule to do so, which was greatly appreciated. She also took Minimus home with her after the operation to keep a close eye on her recovery after waking up. This was my first time meeting Catherine and I have come to realise just how much knowledge she has on guinea pigs in comparison to my previous veterinarian who mainly works with cats and dogs. Finding an exotic vet who is also local is extremely important to me. Catherine was pleasant to talk to and extremely efficient in responding to my many, many emails and questions. A fantastic job well done! and a much happier little guinea pig now! I Highly recommend this lovely lady to any guinea pig owner and no doubt many more species. Thankyou.
Miss Diane Tozer
Dave the Tortoise We recently acquired 2 ten year old tortoises, Dave and Harry. We noticed that Dave had an undershot jaw and an overgrown beak which was causing him difficulty eating. We discovered Catherine was working in the next village and couldn't believe our luck! Catherine gave a thorough examination to both tortoises and then clipped Dave's beak and a little off his jaw. I was expecting him to be a little withdrawn afterwards but he was the complete opposite. His appetite has increased 2 fold and we (and Dave) couldn't be happier! Thanks Catherine.
I would and all ready have recommended Catherine Thomas as a Vet to friends that have Bearded Dragons. She gave my 2 year old Beardie George a health check and was very good with him. She gave us good advice on all aspects of looking after him as he was a rescue that had not had the best of starts in life (we have had him 4 months now). She did find he had to many natural bugs in his poo, but this was soon sorted with some antibiotics. He is very well now eating well and putting on weight .I would 100% recommend Catherine as shes lovely and definitely a very good exotics Vet!
Zazu - Bearded dragon
I was recommended by my local vets to see Catherine regarding my bearded dragon as I was concerned about her with not eating. Catherine shared her detailed knowledge and provided me with the information and guidance I needed. Within this Catherine then kept in contact with me in order to ensure that my bearded dragon was making progress. Catherine responded to all my concerns and questions very efficiently through email and with visits. Very good service and would recommend to others.
Gilbert the Guinea Pig
I was referred to Catherine by another vet in 2013 when my guinea pig Gilbert became very poorly. Catherine has an excellent knowledge of small exotics and I was very impressed with the prompt and thorough actions she took in terms of blood tests, scans, water tests and treatment. Gilbert had to stay at the practice for several days and Catherine kept me fully updated on his test results, medication and progress throughout. Once he was well enough to come home Catherine gave me very clear instructions on administering his medication and was in regular contact to check on his progress and subsequently saw Gilbert for several check-ups. Acting quickly is so key when small animals are poorly and the care and kindness Catherine gave to Gilbert was first rate and undoubtedly saved his life.
Finding a practice with an in-depth knowledge of small exotics is often difficult and so we are very lucky to have Catherine in Suffolk specialising in this area. I have no hesitation in recommending Catherine to fellow guinea pig owners.
Jasper the Tortoise
When the cold winter of 2013 turned into a prolonged cold spring my two tortoises struggled in coming out of hibernation and I urgently needed to find a vet who had a much greater understanding of the species. By chance I came across Catherine who was my saviour.
From first meeting her I knew that she had a good understanding of tortoises and she spent much time and many hours (much of it in her own time) trying to revive my pets who I had had for some 35 years. Sadly the oldest was too weak and could not be saved but thanks to all Catherine's hard work and dedication his younger 90 year old brother, Jasper, survived.
I would recommend her skill, knowledge and dedication very highly.